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Communities > Diagnostic & Analysis System > MaxiSys > MS906 asking for pin/password at power o...
MS906 asking for pin/password at power on start

810 Views 1 Replies Latest reply: 2022-04-05 15:25:11


  •   Level 1   
    (5) points
    Eric Hinkle
    2022-04-04 07:08:57
    I'm tech support for a client that brought in an MS906 that is asking for a password / PIN at startup.
    Tried flashing the unit but all settings still persist after flashing.
    Client purchased this unit in pawn shop, receipt is available.

    Any options to recover PIN or wipe unit?
    I'm assuming client might need to purchase a new subscription for updates, but cant register unit since the about screen that supplies the password to register online can not be accessed due to the unit being stuck in login screen asking for password /PIN.

    Thanks for any help or suggestions.

  •   Level 4   
    (161) points
    Matthew Taylor

    2022-04-05 15:25:11 (Reply to:Eric Hinkle)

    I don't have a solution to your query:
    However: What tool did you use to flash the unit? These units don't have any physical
    buttons on them, so one can't just go into the bootloader mode for Android to attempt
    a factory reset. These units would likely have to be shipped back to Autel to get the
    job done (using a renewed warranty).
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